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Cancellations
If you wish to cancel your booking, please enter the Booking Reference Number and your last name.
Cottage Assignments
Please assign your guests to their cottages. Nominate their names to each cottage.
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You have nominated multiple cottages; please note that the arrival/departure dates and payment details must be the same for all cottages. If these details are different, please consider separate bookings.

Emergencies

For fire emergencies refer to the “Prepare, Act, Survive Emergency Information” booklet available at the cottage or access through the link below.  

https://www.cfa.vic.gov.au/plan-prepare/before-and-during-a-fire/your-guide-to-survival


During severe weather conditions

 The electricity may be disrupted and the water supply will be affected by the power outage.
 The water will automatically restart once power returns.
 If the power supply is interrupted, please ensure all taps are turned off, as when the electricity returns, the water will start running.

Additional supplies for Beech Forest Cottage:

  • There are buckets with water for the toilet and handwashing under the trough at the main entrance to the cottage.
  • Drinking water (10L cylinder) is on the bottom shelf, in the last cupboard in the kitchen.
  • Additional battery-operated light globes can be found under the trough at the main entrance
  • There a camp light located on the corner cabinet in the kitchen. The camp light has the option to be pulled apart allowing use throughout multiple locations.

Additional supplies for Kookaburra and Cockatoo Cottages:

  • There is a bucket with water for the toilet under the sink in the bathroom
  • Water for the kitchen and handwashing, plus an additional 2L drinking water bottle, can be found on the bottom of the corner cabinet, near the bed.
  • In the same corner cabinet, you can find a battery-operated lantern and some light globes in a green bag.

Don’t hesitate to contact us if you require any further assistance on 1800 842 050

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